Case Study

How Grand Welcome Aligned 8 Markets with Shared Goals

Learn how Grand Welcome used VR Goals to coordinate OKRs across their vacation rental portfolio spanning 8 different markets.

The Challenge

Grand Welcome manages vacation rental properties across 8 markets in the United States. As they grew, they faced a common challenge: keeping all teams aligned around company objectives while allowing each market to set relevant local goals.

The Solution

Grand Welcome implemented VR Goals to create a unified goal-setting framework:

  • Company-level OKRs set the strategic direction
  • Market-level goals translated strategy into local action
  • Team dashboards provided visibility into progress

The Results

Within 6 months of implementing VR Goals:

  • 85% goal completion rate across all markets
  • 40% improvement in cross-market collaboration
  • 2x faster quarterly planning cycles

Key Takeaways

  1. Start with company-level objectives before cascading to markets
  2. Use territory features to track market-specific metrics
  3. Weekly check-ins keep everyone accountable

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