The agentic OS for vacation rentals
Your whole business.
One smart system.
Agents that orchestrate across the tools you already run — Guesty, PriceLabs, Breezeway, QuickBooks, DocuSign, PandaDoc. One operating picture across every market, so every team works from the same truth.
7
Markets orchestrated
<5
Days to close (from 15+)
438K
Ledger entries reconciled
Common Operating Picture · live
8 agents
Context in →← Decisions out
Why this exists
Five problems every property manager lives with.
VR Goals doesn’t replace Guesty, PriceLabs, Breezeway, QBO, DocuSign, or PandaDoc. It sits above them — agents that watch across your stack and act on your behalf, with Guesty as the source of truth.
01
Your stack works. Nothing ties it together.
Guesty holds the reservations. PriceLabs sets the rates. Breezeway runs the turns. QuickBooks holds the books. DocuSign and PandaDoc hold the contracts. They all work — but nothing watches across them, and nothing acts on your behalf when they disagree.
8+
Systems your team logs into daily
Solved by
AlignTrust Accounting
02
Month-end close is a two-week manual slog.
438K ledger entries in Guesty. 6K journal entries in QBO. Thousands of Breezeway task costs waiting in Bill.com. Today it's all reconciled by hand, and trust-vs-operating separation relies on discipline, not enforcement.
15+ → <5
Days to close, before → after
Solved by
Trust AccountingAlign
03
Pricing doesn't see the rest of the business.
PriceLabs is great at comp-set math. It doesn't see the maintenance hold you just created, the owner arrival on the calendar, or the RevPAR goal you set in planning. Revenue agent feeds that context in — PriceLabs still sets the rate.
3–8%
RevPAR left on the table
Solved by
RevenueAlign
04
Trust compliance is reactive, not enforced.
Owner fund separation across 7 markets, 15 bank accounts, and a mix of self-managed escrow and GW lump-sum flows. Today: manual discipline and hope. Tomorrow: daily variance check, per-owner ledger, DRE-ready export.
$1.00
Max daily trust variance, enforced
Solved by
Trust AccountingOwners
05
Quarterly goals live in a deck. Daily work lives everywhere else.
Targets get set, then drift. No one can tell you on a Wednesday whether Nashville is on pace, whether the cleaning SLA held last week, or which KRs moved this month — without opening six tabs.
One pane
OKRs, KRs, check-ins, rolled up live
Solved by
Align
The platform
Eight modules. One system.
Every part of your operation — connected by AI.
01
Goals & Team Alignment
OKRs, planning cycles, cascading objectives across 7 markets
Explore →
02
Revenue Analytics & Pacing
Booking curves, underperforming report, KPIs feeding PriceLabs
Explore →
03
Trust Accounting & FP&A
QBO sync, three-way match, trust variance, budget vs. actual
Explore →
04
Ops & Task Management
Breezeway-style turns, 21-day auto-create, AI quality review
Explore →
05
Guest Services
Unified inbox across Guesty, Airbnb, Vrbo. Sentiment + recovery
Explore →
06
Owner & Vendor Workflows
HK reconciliation, maintenance, vendor payments, owner ledger
Explore →
07
Knowledge Base & Learning
Training courses, playbooks, certifications, onboarding
Explore →
08
Owner CRM & Lifecycle
Leads, territory maps, DocuSign + PandaDoc, lifecycle board
Explore →
THE AI LAYER
Common Operating Picture
The layer that connects every module. Agents that understand your business, share context, and surface what matters.
Explore the COP
Common operating picture
Every agent sees what every other agent sees.
Most tools give you AI that works alone. VR Goals gives you AI agents that share one living picture of your entire business.
Watch it in motion01
Context flows in
Every module streams signal into one shared picture. A cleaning delay isn't just a task update — it's a guest risk, a review risk, a revenue signal.
02
Decisions flow out
Agents act with the full business in mind, not just their lane. When one agent moves, the others know, and the graph stays coherent.
03
Connections stay live
The picture is always current. Goals, pacing, guest sentiment, ledger balances — all readable by every agent, all the time.
Live scenarios · shared picture in motion20 examples
Cleaning delay
60 min before arrival
Ops→Guests→Revenue→Trust
Ops reshuffles the crew. Guests sends an early-arrival offer with a $40 credit. Revenue re-prices the gap night. Trust logs the credit to the right owner.
Pacing below target
Austin · next 30 days
Revenue→Goals→Owners
Revenue flags 8 listings pacing below goal. Goals re-forecasts Q1. Owners drafts the pricing-change note, ready for your review before it sends.
Negative review risk
Guest flagged mid-stay
Guests→Ops→Owners
Guests detects sentiment drop in the inbox. Ops dispatches a tech within the hour. Owners queues a post-stay note to the owner with resolution context.
Month-end close
Day 3, not day 15
Trust→Revenue→Owners
Trust runs three-way match across 438K entries. Revenue reconciles channel fees. Owners generates statements with variance notes, ready to send.
Owner churn signal
Renewal in 21 days
Owners→Revenue→Goals
Owners sees revenue below promise + two service tickets open. Revenue models a rate adjustment. Goals surfaces the at-risk ARR in your weekly brief.
New market launch
Nashville · 12 units
Goals→Ops→Revenue→Trust
Goals sets pacing targets from comps. Ops spins up SOPs and vendor network. Revenue seeds pricing. Trust creates the entity and owner ledgers. Day one, live.
Hurricane watch
48 hours out · 31 units
Ops→Guests→Revenue→Owners
Ops triggers the storm SOP and vendor board-up. Guests rebooks or refunds with the right policy per channel. Revenue freezes dynamic pricing. Owners drafts the portfolio update.
Suspicious booking
Fraud score elevated
Guests→Trust→Ops
Guests flags the reservation and pauses keycodes. Trust holds payout until verified. Ops delays turn staging so no wasted trip if the booking is cancelled.
Compliance deadline
STR permit renewal
Trust→Owners→Ops
Trust tracks permit expirations across 7 markets. Owners collects signed renewals via DocuSign. Ops blocks the calendar for any unit missing paperwork before the cutoff.
Revenue anomaly
Channel underpaying
Revenue→Trust→Goals
Revenue spots a 4% gap between channel reports and bank deposits. Trust opens a reconciliation case. Goals adjusts the forecast so the variance doesn't hide.
VIP repeat guest
Third stay this year
Guests→Ops→Revenue
Guests recognizes the return and matches preferences from prior stays. Ops preps the unit with their welcome setup. Revenue authorizes a loyalty rate without eroding margin.
Maintenance escalation
HVAC · 3rd ticket
Ops→Owners→Trust
Ops escalates from repair to replacement after the third call. Owners gets a capex recommendation with ROI. Trust pre-authorizes the draw from the owner reserve.
Midweek gap
2-night hole in calendar
Revenue→Guests
Revenue prices the orphan nights with a minimum-stay exception. Guests pushes a targeted offer to past guests within a 200-mile radius. Fill rate up without discounting the portfolio.
Onboarding a new owner
8 units · closing next week
Owners→Trust→Ops→Revenue
Owners walks the contract through PandaDoc. Trust opens the owner ledger and trust account. Ops imports the inventory and schedules pre-launch inspections. Revenue seeds pricing from comps.
Competitor rate drop
Comp set · Scottsdale
Revenue→Goals→Guests
Revenue detects a 12% drop in comp pricing for peak weekends. Goals models the occupancy vs ADR tradeoff. Guests activates a flash campaign to past bookers before the market resets.
Cleaner no-show
4 hour turn window
Ops→Guests→Owners
Ops auto-dispatches the backup vendor and flags the original in the performance log. Guests pushes the arrival time by 90 min with a $25 credit. Owners logs the SLA miss against the vendor contract.
Owner statement dispute
$4,200 variance
Owners→Trust→Revenue
Owners receives the dispute email and opens the case. Trust pulls the three-way match trail for every line. Revenue reconciles the channel fee difference. Full audit packet ready in 6 minutes, not 6 days.
Insurance claim filed
Guest damage · $1,800
Ops→Trust→Guests→Owners
Ops documents with photos and vendor quotes. Trust holds the security deposit and opens the claim ledger. Guests handles the charge conversation. Owners gets a net-zero resolution, not a surprise deduction.
Seasonal ramp
Ski season · 6 weeks out
Goals→Revenue→Ops→Owners
Goals sets the seasonal pacing curve. Revenue stages minimum-stay and pricing rules. Ops schedules pre-season deep cleans and inspection passes. Owners gets the season outlook ahead of the first booking.
Smart lock failure
Guest arriving in 20 min
Ops→Guests→Trust
Ops auto-generates a backup code and dispatches a tech. Guests gets the new code via SMS with an apology template. Trust pre-books the goodwill credit against the right cost center, not the owner.
Year-end tax prep
1099s · 47 owners
Trust→Owners
Trust reconciles every owner ledger and flags missing W-9s. Owners collects the last 4 forms via DocuSign. 1099s generate in one pass — no spreadsheet, no accountant back-and-forth.
Agents & Subagents
Six lead agents, twenty-four specialists, one team.
Each agent integrates with the tools you already run — Guesty, PriceLabs, Breezeway, QuickBooks, DocuSign, PandaDoc. They share one operating picture, watch across systems, and act when something needs to move.
Lead agent
Revenue
R
Feeds goals, holds, and portfolio context into your pricing engine — so rates reflect the whole business, not just the compset.
Operates on
PMS reservations·Pricing engine·OTA channels
Subagents · 4
Pacing.watcher
booking-pace vs. goal
Underperf.finder
open-window triage
Context.feeder
holds → PriceLabs
Mix.optimizer
channel & LOS tuning
Lead agent
Ops
O
Orchestrates turnovers across your PMS and task-management platform. Auto-creates tasks inside a 21-day rolling window, enforces bill-to, catches drift.
Operates on
PMS reservations·Task management·AP software
Subagents · 4
Turn.autocreator
res webhook → task
Schedule.guard
late-clean detector
BillTo.router
owner/guest/damage
QA.reviewer
photo + AI check
Lead agent
Guests
G
One inbox across your PMS and OTA channels. Triages, drafts, flags sentiment, routes recovery before the review lands.
Operates on
PMS inbox·OTA channels·Review sites
Subagents · 3
Inbox.triager
route & draft
Sentiment.watcher
tone monitor
Recovery.planner
make-it-right
Lead agent
Owners
O
Owner and lead lifecycle. Pulls contracts through your e-signature stack, nurtures owners with live property pulse, maps territory.
Operates on
E-signature·Territory maps·PMS ledger
Subagents · 3
Lead.scorer
fit + territory
Owner.nurturer
live property pulse
Contract.sender
DocuSign / PandaDoc
Lead agent
Trust Accounting
T
Automates trust compliance across 7 markets. Three-way match of PMS ledger, GL journal entries, and task-management job costs. Daily variance check enforces owner-fund separation.
Operates on
GL / accounting·PMS ledger·Task management·AP software
Subagents · 4
JE.autogen
checkout → JE
Three.way.match
deposit ↔ payout ↔ res
Trust.ledger
per-owner balance
Variance.guard
daily $1 check
Lead agent
Align
A
The planning layer. OKRs cascade from company to market to property. KRs roll up live from every other agent. Nothing drifts unwatched.
Operates on
Goals DB·Every agent feed
Subagents · 4
OKR.cascader
company → market → prop
KR.rollup
live from all feeds
Drift.detector
pacing alerts
Checkin.runner
weekly cadence
Scenarios
Common Operating Picture
live
How they collaborate
One picture, passed like a baton — each agent adds context, the next one acts.
cleaning delay·48 min
Handoff 1/6
Ops→Guests
Live scenario · 48 min
0 human touches
A cleaning delay, 60 minutes before arrival.
3:00 PM
Ops→ HK.dispatcher
Cleaning delay flagged
Smoky Ridge #221 · ETA 47 min · arrival 4:00 PM
active
3:01 PM
Guests→ Inbox.triager
Guest notified proactively
Soft apology sent. Tone: warm. Sentiment: steady.
•
3:02 PM
Revenue→ Gap.closer
Recovery credit sized
$45 credit proposed. No margin on revenue window.
•
3:47 PM
Ops→ QA.verifier
Turn verified, guest ETA matched
Inspection pass. Key code refreshed. All clear.
•
3:48 PM
Align→ Drift.detector
No KPI drift. Incident closed.
0 human touches. 47 min → 1 min recovery window.
•
Early access open
Request access.
We'll reach out within one business day to schedule your discovery call.
✓
Built for multi-market operators
Seven markets, 15 bank accounts, 1,000+ listings, 438K ledger entries. Designed from day one for portfolio operators.
✓
Guesty is the source of truth
VR Goals integrates with Guesty — never overwrites it. PriceLabs keeps pricing. Breezeway keeps ops. QBO keeps the books. Agents orchestrate.
✓
Your agents, your goals
Configure which agents run, what they own, and what "good" looks like in your business.